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20% off any of the following DVDs valued at $595 or higher.

Sale ends End of Business Day on March 31, 2007; This may not be combined with industry or quantity discounts.

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1. Place your online video order for the more expensive video, and put a note on your order (this is an option during checkout) as to what title you want as your free video.

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Communications Toolkit Communication Toolkit - A library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips for training and development. (Click the video title or image for pricing and a full description) Preview

Dealing With Conflict Covers proven methods for recognizing conflict, the five most valuable methods of conflict resolution, the two basic dimension of human behavior in conflict situations, and how to take responsibility for conflict and its resolution. (Click the video title or image for pricing and a full description) Healthcare Employee

General Hospitable Keeping your Patients Satisfied Did you know that most patient complaints have nothing to do with medical issues? (Click the video title or image for pricing and a full description) Healthcare Customer Service

Groupthink How do groups really make decisions? The phenomenon is called groupthink. And this absorbing, award-winning video is the most definitive ever on the subject. (Click the video title or image for pricing and a full description) Team Dynamics

It's a Dogs World - 2nd Edition When it comes to reaching a healthcare audience and making trainees receptive to learning, there is no better option than It’s a Dog’s World—now in a fully revised 2nd edition released May 2008. (Click the video title or image for pricing and a full description) Healthcare Customer Service