Customer Service Training

Customer Service Training Videos; on Customer Service Skills, Handling Difficult Customers, Healthcare Customer Service, Internal Customer Service, Phone Skills, Quality Improvement, and Restaurant Training; including videos like Give em the Pickle!

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Customer Service Training

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Featured Customer Service Training Videos:


Beyond Words: B2B Customer Service and Sales Series

 
Beyond Words: B2B Customer Service and Sales Series
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

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Customer Service Skills

Give Em The Pickle!

 
Give Em The Pickle!
Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.

(Click the video title or image for pricing and a full description)
Customer Service Skills

Is Good Enough?

 
Is Good Enough?
The concept of "good enough" is at the heart of all mediocrity. It can be a creeping influence in the workplace as well.

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Meeting Openers

 

Customer Service Training Video Topic Descriptions
Click the links to view training videos and DVDs for each topic.

 

 

Customer Service Skills

Customer Service Skills 101; customer Service Training video programs focused on improving customer service skills and customer service quality; Best Practices.

Handling Difficult Customers

Dealing with Difficult Customers Training Videos; training videos that teach communication skills for front line customer service reps; focusing on handling the irate customer, and responding to difficult service situations.

Healthcare Customer Service

Healthcare Customer Service Training Videos; training videos that teach patient satisfaction skills, and medical office customer service concepts.

Internal Customer Service

Internal Customer Service; training videos that teach employees the importance of serving internal customers with the same consideration as they would an external customer.

Restaurant Customer Service

Restaurant Customer Service videos; training videos that teach customer service skills with focus on restaurant customer service and restaurant service management.

Sales Training

Sales Training and Negotiation Skills training videos that teach the skills of persuasion, influencing others, making effective presentations, overcoming obstacles, and reaching agreement.

Give em the Pickle  ** Best Seller **

Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.


FREE Previews!  Make an informed decision with a free preview; while browsing our web site for training videos you'll notice that many of the training videos can be preview on-line; many can be shipped to you on DVD via mail for evaluation.

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