Give em the Pickle is one of the best selling customer service training videos of all time. Your business is not what you sell, it's who you serve. Viewers will learn what it takes to foster and maintain customer loyalty.
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This program features the remarkable team at the Four Seasons Restaurant in New York City; long regarded as a premier destination and widely thought of as one of the best restaurants in the world.
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Demonstrates how to manage change successfully and shows individuals how to respond to change when it happens to them; the program shows managers how to deal with this sensitive subject area in three simple stages.
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A great customer service video. Delivering exceptional customer service requires action; meeting customer needs, knowing your product or service, following through and solving problems.
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