Building Employee Morale suggests a solution to the problem of employees feeling as if they've received a poor score when they've been rated as "Meeting Performance Standards."
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The video suggests a solution to the problem of employees feeling as if they've received a poor score when they've been rated as "Meeting Performance Standards."
Training Points
Beware of the undercurrent of disappointment flowing FROM management when a team or person does not exceed job standards.
Employees who are meeting job standards should be praised for doing so.
Don't be unimpressed by employees who are receiving JUST a Meets Job Standards rating on evaluations.
If a Meets Job Standards rating is not an impressive accomplishment, your job standards need to be re-evaluated.
Note: This video is often referred to as The Meets Problem video because that term is used by one of the characters in the video. The Meets Problem is this: Employees who are meeting high job standards are doing exactly what the company has asked them to do, yet, employees feel like the Meets rating is a bad score, and supervisors are unimpressed by a Meets rating. Is this a bad thing? Is it a problem? Watch this video and decide.
Building Employee Morale - Missed Opportunities, Discussion Guide, and a Copy of the script.
Length:
18 Minutes
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